FREQUENTLY ASKED QUESTIONS

How long does shipping take?

Orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–10 business days.

Can I return my order?

Yes. We accept returns within 30 days on eligible unused and unopened items. Please see our Refund Policy for full details.

Are your lash kits reusable?

With proper care and handling, our lash kits can be reused multiple times while maintaining their beautiful appearance.

Are your lash kits beginner-friendly?

Absolutely! Our DIY lash kits are designed to be easy to apply, making them suitable for both beginners and experienced lash lovers.

Which lash collection is right for me?

Choose the Volume Collection for bold looks, Manga Collection for playful styles, or Natural Collection for an effortlessly elegant finish.

How can I contact your team?

If you have any questions, feel free to reach out to us anytime at contact@toppnotchbeauty.com. We're always happy to help.

Do you restock sold-out products?

Yes! Popular styles may be restocked based on availability. Stay connected by subscribing to our newsletter for the latest updates and product launches.